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This Privacy Policy describes how Eirene (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
Information that you directly submit to us through our Services may include:
Contact details such as name and email
Order information such as billing and shipping details and payment confirmation
Account information such as username, password, and security-related information
Customer support information included in communications with us
Some features of the Services may require you to provide certain information. Choosing not to provide this information may limit your ability to use certain features.
We may automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser information, IP address, and details about how you use the Services.
We may obtain information about you from third parties, including:
Service providers that support our Site and Services, such as ecommerce platforms
Payment processors that collect payment information to process transactions
Advertising and analytics partners that collect information through tracking technologies
All third-party information is treated in accordance with this Privacy Policy.
We use your personal information to process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, and provide customer support.
We may use personal information to send promotional communications and show relevant advertisements. If you are located in the EEA, this processing is based on our legitimate interests under GDPR Art. 6(1)(f).
We use personal information to detect and prevent fraudulent or malicious activity. This processing is based on legitimate interests.
We use personal information to respond to inquiries, provide customer support, and improve our Services.
We use Cookies to operate and improve our Site, run analytics, and understand user behavior. You can manage or disable Cookies through your browser settings, but doing so may affect Site functionality.
Our Site recognizes the Global Privacy Control (GPC) signal, which allows users to opt out of certain data sharing or targeted advertising where applicable by law.
We may disclose personal information:
To vendors and service providers acting on our behalf
To business and marketing partners
With your consent or at your direction
To affiliates within our corporate group
In connection with legal obligations or business transactions
We do not use or disclose sensitive personal information without consent or for profiling purposes.
Any content you submit publicly, such as reviews, will be publicly accessible. We are not responsible for the privacy or security of information you choose to make public.
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
The Services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age.
We use reasonable security measures, but no system is completely secure. Personal information is retained only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.
Depending on your location, you may have rights including:
Access to your personal information
Deletion or correction of personal information
Data portability
Opt-out of sale, sharing, or targeted advertising
Restriction of processing
Withdrawal of consent
Right to appeal decisions
We may verify your identity before responding to requests and will respond within legally required timeframes.
If you have concerns about how your personal information is handled, you may submit a complaint through appropriate channels. Depending on your location, you may also contact your local data protection authority.
Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on approved legal transfer mechanisms to protect your data.